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Evidence Guide: SIRXRSK404 - Control store security

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXRSK404 - Control store security

What evidence can you provide to prove your understanding of each of the following citeria?

Develop store security procedures.

  1. Consider store requirements and identify security procedures required to maximise safety of staff, customers and assets.
  2. Develop procedures to facilitate the detection and prevention of internal or external theft according to organisational policy and procedures.
  3. Develop procedures to ensure maximum safety and security of staff and customers in the event of robbery.
  4. Develop procedures for opening and closing premises and cash registers, cash security and non cash transactions.
  5. Finalise, document and process security procedures according to organisational policy.
Consider store requirements and identify security procedures required to maximise safety of staff, customers and assets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop procedures to facilitate the detection and prevention of internal or external theft according to organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop procedures to ensure maximum safety and security of staff and customers in the event of robbery.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop procedures for opening and closing premises and cash registers, cash security and non cash transactions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise, document and process security procedures according to organisational policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and monitor store security procedures.

  1. Communicate security procedures to staff according to organisational policy and procedures.
  2. Implement and monitor security procedures to facilitate the detection and prevention of internal or external theft according to organisational policy and procedures.
  3. Implement and monitor procedures to ensure maximum safety and security of staff and customers in the event of robbery.
  4. Develop and implement procedures for opening and closing premises and cash registers, cash security and non cash transactions.
  5. Monitor and maintain implementation of security procedures.
Communicate security procedures to staff according to organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and monitor security procedures to facilitate the detection and prevention of internal or external theft according to organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and monitor procedures to ensure maximum safety and security of staff and customers in the event of robbery.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement procedures for opening and closing premises and cash registers, cash security and non cash transactions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and maintain implementation of security procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimise stock loss and dissipation.

  1. Measure and analyse existing, and extrapolate potential, stock loss or dissipation through theft.
  2. Report on stock loss or dissipation through theft, its impact on business operations and possible solutions.
  3. Establish and implement stock control procedures to monitor, control and minimise stock loss through theft.
Measure and analyse existing, and extrapolate potential, stock loss or dissipation through theft.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on stock loss or dissipation through theft, its impact on business operations and possible solutions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and implement stock control procedures to monitor, control and minimise stock loss through theft.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

develops and implements security procedures to facilitate the detection and prevention of theft

develops and implements procedures to ensure safety and security of internal and external clients in the event of robbery

calculates, analyses and reports on the cost and potential impact of identified loss and dissipation on:

buying

ordering patterns

planning

budgeting

develops and implements procedures for:

opening and closing premises

cash security

noncash transactions

stock control to minimise loss and dissipation

communicates procedures to staff and monitors implementation.

Context of and specific resources for assessment

Assessment must ensure access to:

a retail work environment

relevant documentation, such as:

store policy and procedures on:

security

cash handling and non-cash transactions

stock control, including buying, ordering, planning and budgeting

relevant legislation and statutory requirements

industry codes of practice

WHS legislation and codes of practice

a team

a range of security equipment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

role play

case studies

written or verbal questioning to assess knowledge and understanding

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Required Skills and Knowledge

Required skills

communication and interpersonal skills to:

ask questions to identify and confirm requirements

converse clearly and directly with staff

use and interpret non-verbal communication

literacy and numeracy skills to:

access and interpret store policy documents

calculate the cost of stock loss

document security procedures

handle cash

maintain records

research and analysis skills to:

analyse stock control data

develop procedures

problem-solving skills to establish and implement stock control procedures

Required knowledge

organisational policy and procedures that relate to the development of store procedures for:

security

detection and apprehension of thieves

noncash transactions

cash handling

stock control

principles and techniques for:

detecting and preventing theft

ensuring safety of personnel in the event of robbery

relevant codes of practice, legislation and statutory requirements, including:

industry codes of practice

retail case law or common law

state laws relating to property offences

work health and safety (WHS) legislation

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Security procedures may relateto:

armed robbery

cash and cash movement

customers

equipment

events likely to endanger customers or staff

opening and closing of premises

premises

records

staff and staff property

stock

theft

visitors, sales representatives and contractors.

Organisational policy and procedures in regard to:

cash handling

noncash transactions

security

stocktaking.

Staffmay include:

full-time, part-time, casual or contract staff

people from a range of cultural, social and ethnic backgrounds

people with a range of responsibilities and job descriptions

people with varying degrees of language and literacy

small work teams

store team.

Noncash transactions may include:

cheques

customer refunds

EFTPOS and credit cards

gift vouchers.

Techniques used to communicate security procedures may include:

mentoring and coaching

on-the-job or off-the-job training

posters and pamphlets

simulated events.

Impact on business operations may include:

budgeting

buying

ordering patterns

planning.

Stock control procedures may include:

minimising out-of-date stock

minimising theft

monitoring stock levels

quality control

stocktaking and cyclical counts.